High-speed fibre
Third-party Fibre supports high-speed fibre connectivity with bandwidths starting from 100Mbps to close to 1Gbps symmetric speed1.
Flexibility
Allocate your entire Third-party Fibre bandwidth to a single service, or split it across a maximum of 4 products, depending on your preferences and priorities.
Premium assurance
All Third-party Fibre services are supported by a 24 x 7, 12 hour SLA with the option to upgrade to shorter fault resolution timeframes.
Wireless backup
Wireless backup provides additional peace of mind, with the option to failover to 5G or 4G if there is an outage with your Third-party Fibre service.
Fast turn-up
Speed up deployment times by connecting to the 5G or 4G mobile network first, before your Third-party Fibre service is activated.
Fast Fibre product brochure
Accelerate digital transformation with an enterprise-grade network that adapts to your business.
What is Third-party Fibre?
Third-party Fibre supports speeds of close to 1Gbps and, best of all, the fibre connection is dedicated to your business. This means you don’t share your connection with others.
High speed
Supports speeds close to 1Gbps with a dedicated fibre connection, ensuring uncompromised productivity even during peak usage periods.
Multipurpose usage
Ideal for running:
- collaboration tools like Zoom and Microsoft Teams,
- IP Voice and HD video conferencing,
- uploading/downloading large files,
- cloud backup and storage, and
- multi-site operations.
Self-service portal
The Frontier portal allows you to track your order status, raise and track fault tickets, make changes to your existing configuration, and order additional data, internet or voice products.
Smart Network Termination Unit
As a TPG Telecom customer, you’ll receive a unit to help optimise your bandwidth use. It supports up to four products, allowing you to dedicate all your bandwidth to a single service or split it across multiple services.
Wireless back-up and fast turn-up
Available as an optional capability in 5G and 4G coverage areas, it requires a successful service qualification check and TPG Telecom-supplied Customer Premise Equipment (CPE). Charges apply for CPE, and Fast Turn-up charges apply until the service is activated.
How it works
Fibre that is flexible to suit your needs. Choose to allocate your service just to internet or you can split it across data, internet, voice or cloud.
Disclaimer
1. Actual wholesale speeds may vary due to various factors. Availability subject to site qualification check of your premises as provided to us by our third-party providers.
2. Only applicable when a TPG Telecom Smart Network Termination Unit is included as part of the ordered Third-party Fibre service.
Looking for something else?
We have a range of alternate internet options to suit your business regardless of size, location, or connection needs.
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