Getting started

Step 1 - Choose a plan

Step 1 - Choose a plan

Choose your preferred mobile plans and how long you would like to commit to

Step 2 - Download

Step 2 - Download

Submit the ‘request a call back’ form

Step 3 - Receive a call back

Step 3 - Receive a call back

A business consultant will be in touch within 3-5 business days

Request a call back

Submit your details below and a member of our team will give you a call within 3-5 business days.

By providing us with your information, you agree that TPG Telecom (and its related companies) may send you marketing messages and call you about our services and products until you unsubscribe. Your information will be treated in accordance with our Privacy Policy which we encourage you to read before submitting.

Frequently asked questions

What is a Business First Tech Fund Plan?

Business First Tech Fund Plans allow you to choose when you upgrade your devices - upfront, some now and some later, or you can pool your device credits and upgrade devices when the time is right for you, during the life of your minimum contract term.

You can use the credit at any time during your minimum contract term for purchases of mobile phones, tablets and mobile broadband devices that you can see in the TPG Telecom self-serve Customer Portal or by speaking to your Account Manager. If the purchase price for products that you order is greater than the handset credit remaining on your account, you must pay the difference upfront (i.e. you can’t pay the difference with a mobile payment plan).

When you order multiple plans, the eligible device credits are pooled into a single device fund on your Business First account.

How does the Tech Fund work?

Our 24- or 36-month Business First Tech Fund Plans come with a device credit to use towards purchasing selected devices from TPG Telecom at any time throughout the minimum term of your contract. The Tech Fund value (device credit) will depend on which plan you sign up to. When you sign up to multiple Business First Tech Fund Plans, the Tech Fund amounts are pooled together as a single amount on your business account with TPG Telecom.

When I am using the Tech Fund, how much does each device cost?

Contact our business sales team or your Personal Account Manager who will provide you with the TPG Telecom Business device list for your account. Generally, the device cost will be the RRP.

What happens if my account’s Tech Fund credit is depleted?

Once your Tech Fund pool is depleted, you can then purchase devices using outright payment.

How long is my device credit valid for?

Your device credit is valid throughout the minimum contract term for that service. If your service is cancelled for any reason, any unused credit associated with that service will be forfeited (and all unused device credits are forfeited if your account is cancelled).

Can I use my device credit to pay my bills or transfer to another account?

No. The device credit cannot be redeemed for cash, transferred to another account or used for bill payments.