Make it easier for customers to reach you with flexible call routing options tailored to your needs
- Flexible, tailored call routing options
- Maximum value from your inbound traffic
- Make changes 24/7 with online management
- Includes 13, 1300 and 1800 voice calls
A comprehensive range of inbound services
With affordable rates, TPG Telecom can help your organisation to achieve maximum value from your inbound traffic.
Inbound calls can be routed to single or multiple answer points and to pre-selected answer points based on the time of day, call traffic load, or geographic origin.
Find out more about Inbound Voice
Benefits of Inbound Voice
Easier for customers
Your customers can dial a single number from anywhere in Australia. 13, 1300 and 1800 numbers are easy to remember.
Value And Support
Access a range of highly competitive voice call rates and pricing plans. Receive 24/7 support to minimise hassles and improve business continuity.
Your marketing can be simplified and standardised through a single number.
TPG Telecom's Inbound Voice service accommodates changing business conditions with online self-management. Our Call Plan Manager is an invaluable tool to assist with disaster recovery. You can use the 'dynamic switch' feature to direct incoming traffic down a particular path to ensure service redundancy.